What is a nurse navigator?
Baptist Cancer Center offers a nurse navigator for cancer patients at each location. Nurse navigators give patients the personalized support and information they need from diagnosis through follow-up care. Our nurse navigators are experienced nurses who specialize in cancer care, which allows them to act as a guide for patients.
What do nurse navigators do?
The role that the nurse navigator plays may be different in each patient's journey. Our nurse navigators vary their responsibilities based on the different needs of each patient. The types of services support that nurse navigators provide may include:
- Assisting with paperwork
- Acting as the single point of contact for patients and families
- Assessing clinical, emotional, spiritual, psychosocial, financial, and other patient needs
- Scheduling tests, procedures, appointments, and treatments
- Assisting patients in overcoming barriers to care (transportation, financial counseling, etc.)
- Educating caregivers and providing caregiver support
- Reinforcing education with patients and families on disease, treatments, side effects, adverse reactions, and reportable signs/symptoms
- Facilitating communication and acting as a liaison with the health care team on behalf of the patient
- Directing patients and families to available community resources and support services
At Baptist, we are committed to making the battle with cancer a little easier for you and your family. Our nurse navigators provide one-on-one support and coordination of services as you move through each phase of your cancer experience. No concern is too small — the navigator's role is to provide you with the appropriate resources and support to meet your physical, emotional and spiritual needs.